The right to information is defined as ‘the right to be informed about the quality, Every consumer should be educated about the campaign Jago Grahak Jago. The slogan ‘Jago Grahak Jago’ campaign has now become a very popular in every Indian .. Know about “Access to information can block the road to. A consumer can call to seek information, advice or guidance for his queries and Providing information related to Companies and Regulatory Authorities.

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Jago Grahak Jago |

January 21, at 6: When you buy goods and services you are protected by the law — the Consumer Protection Act of It is very important for every citizen to grqhak about the Consumer Rights in India. We are not doing you a favor by serving you.

Thirteen years later President Gerald Ford added one more right, i.

The toll free number facility is available to consumers from 9. The same has been established to help the people be aware about the Consumer Rights in India and help them seek redressal when needed. jzgo

With a team of highly like minded individuals, dedicated towards the same cause, Consumer Online Foundation has extended its wings across the nation, be it Delhi, Mumbai, Kolkata, Hyderabad, Patna, Jamshedpur, Lucknow, Varanasi, and Guwahati.

Consumer awareness is one of the significant social, economic and political concern in most of the developing nations.

The Act applies to all goods and services unless specially exempted by the Central Government, in all sectors whether Private, Public or Co-operative. The right to be protected against the marketing of goods which are hazardous to life and property.


Out of the various laws informayion have been enforced to protect the consumer rights in India, the most important is the Consumer Protection Act, State Consumer Helpline Numbers.

Thus let us now look at some recent cases in which this Act has helped protect consumer rights:. Thousands of people die every day due to adulterated food and consuming duplicate medicines.

Jago Grahak Jago

If you browse and use this website www. Join or Log Into Facebook. In helping the consumer to exercise their rights, quality and standards have a crucial role to play. There should be establishment of unit price publishing standards for consumer market where costs are revealed in standard units like iago kg or per liter.

Consumer Rights – Jago Grahak Jago

A consumer can call to seek information, advice or guidance for his queries and complaints. For consumer claims up to 20 lakhs District courts, State Commission for above 20 Lakhs but less than one crore and National Commission for claims above one crore. Grhak companies to join hand with NCH as convergence partner.

Automobiles, Housing, Domestic Appliances, Garhak etc. An aware consumer not only protects himself from exploitation but induces efficiency, transparency and accountability in the entire manufacturing and services sector.

The Central government has taken numerous steps for protecting the consumers and for this a national campaign has been established — Jago Grahak Jao. Right to be seek Heard — to be heard in decision making process concerning consumer interest.

After few initial years of lobbying, inThe Indian Parliament adopted the Consumer Protection Act and provided a legal face to the Indian consumer. An enlightened consumer is an empowered consumer. The consumer protection Act in India is considered as notable social welfare legislation, jgo we studied above informatoin the provisions of this Act, a complainant can ask for protection of his interest in a wide range of subject, say against bank which refuses to give back fixed deposit after the maturity period, defective electronic appliances, wrong medical treatment being administered, or against educational institutions on the grounds of it being a fake university, for examination not being held or results not given out or against the builder who failed to provide amenities assured in the construction project etc.


Participation in India International Trade-Fair The right to be informed about the quality, quantity, potency, purity, standard and price of goods so grahal to protect the consumer against unfair trade jao. Marketers being aware of the working women pressures have come up with instant, two minute snacks and similar ideas amidst such developments it is essential for buyers in general and particular women to ensure the nutritional merit of the food product before making the purchase decision.

Consumer Rights

What we need is a consumer culture opposed to unfair dealing, both small and big. Rights to Choose – to free choice of goods and services. There is another right claimed by Indian government on paper, this right must ideally make sure that all consumable products have been labeled in a standard manner containing the cost, quantity, the ingredients and instructions given to use the product safely.

Consumer NGOs, having little endorsement from the government of India, jaho undertake the task of ensuring the infirmation right throughout the country.

Click here to view Recruitment Notice dated 23 July The government of India has been bit more successful with regard to this right.