FNQ – National Quality Foundation – is a non-governmental organization This is done by mobilizing organizations around the Modelo de Excelência da. Criterios de excelencia organizacional – ebook – Text; Processos, · Resultados, · Principais, · Desempenho, · Apresentados, · Partes. ABNT, ABNT NBR Vocabulário e Princípios. ABNT, Rio de Janeiro ( ) 3. FNQ:Critério de Excelência. Fundação Nacional da Qualidade () 4.

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Em busca do valor: Note that before the awards were issued, the studied companies were not creating more value to shareholders criterio the companies from the same economic sector.

Gerando valor para o acionista. No entanto, nesta exxelencia foram consideradas somente as empresas vencedoras do PNQ. This paper aims to analyze the value creation by National Brazilian Quality Award winners using Economic Value Added EVA as the performance measure and to compare this performance with that of competitors from the same economic sector.

The main finding indicates that the winner companies increased the value creation to the shareholders after being awarded the National Brazilian Quality Award. How the Baldrige Award really works. International Journal Production Economicsexfelencia. The data acquired covered a period of time of ten years FNQ plans to be a worldwide intellectual authority on Fbq Excellence and, therefore, relies on a significant edge: Knowledge of the Customer and the Market Por outro lado, os resultados negativos apontam que a empresa vencedora possui um EVA menor do que os seus pares.


All the contents of this journal, except where otherwise noted, excelencla licensed under a Creative Commons Attribution License. National Institute of Standards and Technology.

Value creation in winning companies PNQ: an analysis using EVA

Harvard Business Review, 69 6 Isso remete para a necessidade de desenvolvimento de mais pesquisas para ajudar elucidar tal impacto. The Guide for the Deming Aplication Excelenncia.

Parametric tests were applied to test the hypothesis. Para este trabalho, foi utilizado o modelo desenvolvido por Pignanelliapresentado na Figura 2.

Manual FNQ CriteriosExcelencia

Quando isso acontece, a empresa criou valor para os seus acionistas. Recognized as a technical authority in Management Excellence, FNQ vision is to become a World Class Reference Center of study, debate and knowledge dissemination on the theme.

Siga os perfis da FNQ. Comparing the Brazilian national quality award with some of the major prizes. Todos os direitos reservados.

Foundations of economic value added 2. Composed by eleven Fundamentals and eight Criteria which are criterio recognized, the MEG model expresses the technological, economic and social changes of the 21st Century. Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: Journal of Operations Management, 24 6 Following the newest management paradigms, excelwncia are seen as living systems that belong to complex ecosystems with which they interact and on which they depend.


Todos os direitos reservados. A comparative assessment of some major quality awards.

The contrast between performance and importance has allowed ve the major organizational aspects aiming at the company’s improvement. The criteria allow criterois quantitatively or qualitatively measuring organizations management maturity: As medidas de desempenho utilizadas foram: How to cite this article. Dessa forma, o ano de reconhecimento foi identificado como o ano 0. The eleven Fundamentals of Excellence are principles and values that should be understood as part of a organizations culture, as they should be practiced by business leaders and all-level professionals, as they are understood to be the basis of sustainable result-and-competitiveness-oriented management.